1. Data protection at a glance
General information
Thank you for visiting our website and your interest in our company, STACK Hydrogen Solutions GmbH and our products. We take the protection of your personal data seriously and we want you to feel comfortable with your visit to our web pages. The protection of your privacy when processing personal data is an important issue for us that we take into account in our business processes. We process personal data that is collected when visiting our website in accordance with the data protection provisions of the EU General Data Protection Regulation (GDPR).

Please read the data protection and cookies guidelines carefully before using this website. The guidelines inform you how we deal with your personal data and use cookies. By using this website, you accept these regulations.

Our web pages may contain links to websites of other providers, which this data protection policy does not extend to.

Data collection on our website
Who is responsible for data collection on this website?
 

Data processing on this website is carried out by the website owner. Their contact details can be found in the legal imprint of this website.
 

How do we collect data?
 

On the one hand, data that you share with us is collected. This can be data that you provide for example in a contact form.

Other data is automatically collected by our IT systems when you visit the website. Primarily, this is technical data (e.g. internet browser, operating system or time of page view). The collection of this data is automatic as soon as you access the website.

What do we use your data for?

Part of the data is collected to ensure the website is provided without errors. Other data may be used for the analysis of user behaviour.

What rights do you have concerning your data?

You have the right to obtain information free of charge concerning the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction, blocking or deletion of your data. You can contact us at any time about this and with any other questions you may have concerning data protection at the address provided in the legal imprint. You also have the right of appeal with the responsible supervisory authority.


2. General information and mandatory information
Data protection
The owners of these pages take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with applicable data protection regulations, as well as this data protection policy.

Various personal data will be collected when you use this website. Personal data is data with which you can be personally identified. This data protection policy details what data we collect and what we use it for. It also details how and what purpose this serves.

Please note that data transmission over the internet (e.g. when communicating via e-mail) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information regarding the responsible authority
Responsible authority within the meaning of the GDPR is:

STACK Hydrogen Solutions GmbH, Campus-Boulevard 30, 52074 Aachen

You can reach the data protection officer at:

Markus Michel, STACK Hydrogen Solutions GmbH, Campus-Boulevard 30, 52074 Aachen;

E-Mail: markus.michel@stack-hydrogen.com

Responsible supervisory authority

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf

Tel.: +49 (0) 211/38424-0
Fax: +49 (0) 211/38424-10
E-Mail: poststelle@Idi.nrw.de

The responsible authority is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).

Withdrawal of your consent to data processing
Many data-processing operations are only possible with your explicit consent. You can withdraw consent that you have given at any time. You can do this by sending an informal e-mail to us. The legality of the data processing carried out until the withdrawal of consent remains unaffected by this withdrawal.

Right of appeal with the responsible supervisory authority
In case of violations of data protection regulations, the data subject has the right of appeal with the responsible supervisory authority. The responsible supervisory authority concerning data protection issues is the responsible state data protection agencies for the state in which the company is based. A list of data protection agencies as well as their contact details can be found in the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Access, blocking and deletion
Within the scope of the applicable legal provisions, you have the right to obtain information free of charge concerning the origin, recipient and purpose of the data processing of your stored personal data at any time, and if necessary the right to correction, blocking or deletion of this data. You can contact us at any time about this and with any other questions you may have concerning personal data at the address provided in the legal imprint.

Objection to advertising e-mails
The use of contact information published in the context of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The owners of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.


3. Data collection on our website
Cookies
In some instances, the web pages use cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are deposited on your computer and stored by your browser.

Most of the cookies used by us are session cookies. They are automatically deleted when you leave the site. Other cookies remained stored on your end device until they are deleted. These cookies allow us to recognise your browser on your next visit.

You can set your browser so that you are informed about the placement of cookies and cookies are only allowed in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. The functionality of this website can be limited by deactivating cookies.

Cookies that are required to perform the electronic communication process or to provide certain functions you desire (e.g. shopping cart functions) are stored on the basis of Art. 6(1)(f) GDPR. The website owner has a legitimate interest in the storing of cookies for technically error-free and optimised provision of its services.

YouTube
The videos on the website are provided by the Google-owned site YouTube. The owner of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If the user visits one of the pages (Videos) with YouTube plugins, a connection is established to the YouTube servers. The YouTube will thus be informed of which of the pages the user visited.

If the user is logged into a YouTube account, they allow YouTube to assign their browsing behaviour directly to their personal profile. They can prevent this by being logged out of their YouTube account.

Further information about the handling of user data can be found in YouTube’s privacy policy https://policies.google.com/privacy.

PIWIK/MATOMO
This website uses Piwik, open-source software for statistical analysis of user access. Piwik uses cookies, text files that are stored on your computer and make it possible to analyse the use of the website. The information generated using cookies about your use of this internet offer is stored on the server of the provider in Germany. The IP address is anonymised immediately after processing and before it is stored.

Server log files
The provider of the pages automatically collects and stores information in server log files that your browser automatically transmits to us. This information is:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
Merger of these data with other data sources will not be performed.

The legal basis for the data processing is Art. 6(1)(f) GDPR, which allows the processing of data to fulfil a contract or pre-contractual actions.

CAD Models
Cetain vehicle content is based on CAD-Models belonging to TraceParts (www.traceparts.com).